FAQ's
1. What is FlipPaisa?
2. What is Cashback?
3. How to get the Cashback?
4. What is FP Rewards?
5. What is Pending/confirmed FP Rewards?
6. How to redeem the FP Rewards?
7. Is there any Fee/Charges to use FlipPaisa?
8. How much time it takes to update my FP Rewards?
9. How much time redeemption process takes?
10. Is there any necessary conditions for Cashback/FP Rewards?
11. Is there any other conditions for redeemption?
12. I've some more doubt's about FlipPaisa?







1. What is FlipPaisa?
FlipPaisa is a startup initiative by IIT Jodhpur students which offers guaranteed cashback on everything and everytime you shop online/Mobile Recharge, Travel Booking, Food Delivery etc.This cashback can be used to recharge your mobile or can be transferred directly to your Bank Account.
2. What is Cashback?
Everytime when you shops online via FlipPaisa, you will get some % of your transaction amount back to your FlipPaisa Wallet, this amount is called Cashback!!! In other words you could save your Hard-earned money in your piggybank by using FlipPaisa. :)
3. How to get the Cashback?
To get the cashback, you just have to follow these simple steps:
1. Register/Login to FlipPaisa
2. Select your favorite online retailer
3. Click on the link provided on FlipPaisa to visit the store
4. Shop & pay their as you do normally
5. Your order will be tracked & cashback will be added as FP Rewards in your FlipPaisa Wallet
6. Redeem FP Rewards as you wish, like: 1. Transfer to Bank, 2. Mobile Recharge etc., Just Simple!
4. What is FP Rewards?
FlipPaisa Rewards or FP Rewards {FP's} is the Reward system of FlipPaisa based on your transaction's/various activities. You will get cashback & other benefits in the form of FP's or FP Rewards in your FlipPaisa Wallet.

Currently '1' FP Reward is equal to '1.00' Indian Rupee {INR 1.00}.

*Please make a note that if you have partial FP's (like '123.45'), then they may be rounded off (to '123' FP's).
5. What is Pending/confirmed FP Rewards?
Pending FP's are those that we have tracked as valid transactions and have been acknowledged by retailers. However, since they are still within the Return or Cancellation period they cannot be paid out to you yet. Lets take an example. You make a purchase from Snapdeal, Within 24 hours your order will be tracked & your cashback will be updated as 'Pending FP's'.
Now once the cancellation/return period is over(Genrally 30 Days), Snapdeal shall confirm this to us and we will 'Confirm' your Pending FP's However, if your plans changed and you had to cancel your order, the transaction is cancelled and the cashback is removed from your Pending Earnings
If your order not confirm automatically after 30 Days, please contact us at support@flippaisa.com or submit a Ticket.
6. How to redeem the FP Rewards?
You can redeem your Confirmed FP's in Five ways:
1. Get the Cashback directly to your Bank account.
2. Mobile Recharge.
3. Get Flipkart/Amazon Gift vouchers.
4. Get a Cheque at your doorstep. (Shipping charges will be deducted) (*comming soon)
5. Purchase items directly on FlipPaisa (*comming soon)
7. Is there any Fee/Charges to use FlipPaisa?
No!!! FlipPaisa is absolutely free and always will be.
8. How much time it takes to update my FP Rewards?
This varies between retailers and the type of purchase. Normally after you do the transaction it would be tracked within 4-24 Hours (72 Hours for Amazon only)this is called 'Pending' FP's. Once the return period of your products is over, the retailer knows that the Sale was genuine, and this transaction shall then automatically move to Confimed FP's. From the time of your purchase it could take between 0-1.5 months for your cashback to get Confirmed.
*In General eastimated timing to Confirm the Pending FP's is:
I. For Mobile Recharge: Instantly (When order tracked)
II. For Other Order: 30 or 45 Days (Depends on Retailer only)
*If your Pending FP Rewards are not updated within 24 Hours after Transaction, please contact us at support@flippaisa.com or Submit a Ticket.
9. How much time redemption process takes?
If you have applied for redemption of FP rewards then it will depend upon the method of redeemption:
1. If you applied to get a e-Gift Voucher: It will take Max. 24 Hours to deliver the same to your mail Inbox.
2. If you wish to recharge your Mobile: It will take Max. 24 Hours to recharge your Mobile with the denomination.
3. If you want to get the amount to your Bank Account: It may take upto 12 Hours (IMPS) or 5 Days (Standard) to us to transfer the money to your registered bank account at FlipPaisa.
*Time should be counted after the submission of redeemption request.
10. Is there any necessary conditions for Cashback/FP Rewards?
YES, there are some basic conditions that you MUST Follow:
1. You should always be loggen in to FlipPaisa while going to the retailer.
2. You should NOT go to retailer's website/mobile app directly, you must click on the link provided you on FlipPaisa only.
3. You should NOT close or refresh the tab opened after clicking on the referral link i.e. the link provided on FlipPaisa.
4. You should NOT always do the shopping/transaction in the opened tab only.
5. You should NOT open a new tab/window of retailer to make the purchase otherwise cashback will not be provided.
6. You should NOT open any other Cashback/Coupon website, otherwise cashback will not be provided, as we won't get it from the retailer.
7. You must follow all of our Terms & conditions.
* Doubt's??? Contact us.
11. Is there any other conditions for redemption?
YES, there are some basic conditions for the successful redemption process:
1. Your FlipPaisa Profile should be completed.
2. Your Email Id should be verified (If you have registred via Facebook, then no need of this)
3. No data should be submitted incorrectly.
4. Your bank details should correct (* if you want bank transfer).
5. You should like & follow our Facebook page. :)
6. You must accept all of our Terms & conditions.
12. I've some more doubt's about FlipPaisa?
Don't worry!!! You are a healthy person.
We are here to help you, just visit our support page, simple.
OR
you can write a mail to support@flippaisa.com, we will respond to your query in the shortest time.
OR
You can ask us your doubt's on the right below helpesk panel of the site.
OR
You can post your query on our Facebook Page.
OR
We are on Whatsapp now @ +91-8741958993
*By the way, Thanks for your interest in FlipPaisa!!!
 
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